Getting Started

Go from zero to your first live AI call in 5 steps. This guide covers new tenant registration through receiving your first real phone call.

Step 1 — Register Your Account

1. Go to the registration page Visit /register and fill in your name, email, and password.
2. Complete the onboarding wizard You'll be taken to /onboarding automatically. Enter your business name, phone number, country, timezone, and industry.
3. Select a plan Choose Starter, Pro, or Enterprise. All plans include a 14-day free trial — no credit card needed.

Step 2 — Configure Your Business Profile

Go to Settings → Public Profile and fill in:

• Tagline and description (used on your public profile page)
• WhatsApp number and website URL
• Social links (Facebook, Instagram, etc.)
• Announcement banner (optional — great for promotions)
• SEO title and description

Your public profile is live at: https://kaivoxai.com/p/{your-slug}

Step 3 — Add Services & Working Hours

1. Add your services Go to Services in the sidebar. Add each service with name, duration, and price. The AI will use this to answer callers asking "what do you offer?"
2. Set working hours Go to Settings → Business Settings. Set open/close times for each day. The AI uses this to tell callers if you're open or closed when they call.
3. Add staff (optional) Go to Staff. Add team members so callers can book with specific people.

Step 4 — Connect Your Phone Number

This is the most important step. You need to tell your phone provider (Vobiz or Twilio) to send calls to KaiVox.

Your URLs follow this pattern:

Answer URL : POST https://kaivoxai.com/api/vobiz/{your-slug}/answer
Input URL  : POST https://kaivoxai.com/api/vobiz/{your-slug}/input
Hangup URL : POST https://kaivoxai.com/api/vobiz/{your-slug}/hangup

See the full Vobiz Setup Guide → for step-by-step instructions with your Vobiz dashboard.

Step 5 — Make a Test Call

1. Ensure OpenAI key is set — Contact your platform admin to confirm OPENAI_API_KEY is configured in .env.
2. Call your Vobiz number — The AI should answer with your greeting: "Hello! Thank you for calling {Business Name}. How can I help you today?"
3. Check call logs — Go to Voice Calls in the sidebar to see the transcript, sentiment, and summary of your call.

Demo Account