Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to remember your actions and preferences over time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies are not programs and cannot carry viruses or malware. They simply store small amounts of text data that help websites function correctly and provide a better user experience.
| Cookie Name | Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|---|
XSRF-TOKEN |
Essential | Cross-site request forgery (CSRF) protection. Ensures form submissions come from our own site, not malicious third parties. | Session | No — required for security |
kaivox_ai_session |
Essential | Keeps you logged in to your KaiVox AI account across page loads. Without this, you would have to log in on every page. | Session (2 hours) | No — required for login |
kaivox_remember |
Essential | Extended "remember me" login token if you choose to stay logged in for longer periods. | 30 days | No (only set if you click "Remember me") |
| Analytics cookies | Analytics | Help us understand how users interact with the platform — which pages are most visited, where users drop off. Used for product improvement. (Google Analytics — future implementation) | Up to 2 years | Yes — via browser settings |
| Preference cookies | Preference | Store your UI preferences such as sidebar state, table column visibility, and notification settings. | 1 year | Yes — clearing clears preferences |
| Razorpay cookies | Third-party | Set by Razorpay when you interact with the payment widget. Used for fraud detection and payment security. See Razorpay's Privacy Policy. | Varies | Partial — required for payments |
You can control and manage cookies in your browser settings. Please note that removing or blocking certain cookies may impact your experience on KaiVox AI — in particular, blocking essential cookies will prevent you from logging in.
You can also opt out of Google Analytics specifically using the Google Analytics Opt-out Browser Add-on.
Some pages on KaiVox AI may embed third-party content or payment widgets (such as Razorpay). These third parties may set their own cookies independently of us. We do not control these cookies. Please refer to the respective third-party privacy policies for details:
We may update this Cookie Policy from time to time as we add new features or as laws change. When we do, we will update the "Last updated" date at the top. We encourage you to check this page periodically.
If you have questions about our use of cookies, contact us at:
Email: support@kaivox.tech