Enterprise-grade security and compliance infrastructure — not bolted on afterward.
All data transmitted over HTTPS/TLS 1.3. No plain-text communication ever leaves or enters our servers.
Owner, Admin, and Staff roles with scoped permissions. Sensitive routes (billing, security, exports) restricted to account owner only.
Every login, logout, settings change, data export, and security event is logged with IP address and timestamp. Viewable in your Security dashboard.
All form submissions protected with CSRF tokens. No cross-site request forgery possible. Standard Laravel security stack.
Every tenant's data is isolated by tenant_id. No cross-tenant data access is possible at the query level.
X-Content-Type-Options, X-Frame-Options, X-XSS-Protection, Referrer-Policy, Permissions-Policy, and HSTS applied globally.
Account owners can export all their customer, appointment, and call log data at any time in CSV format. Full data portability.
AI responses are generated by OpenAI GPT-4o with guardrails against harmful content. No medical, legal, or financial advice without disclaimers.
Every AI call is wrapped in a failover service. If OpenAI is down, KaiVox delivers a graceful response — no dead silence for your callers.
Built for regulated industries and global compliance requirements.
We have a responsible disclosure policy. Report security issues privately and we will respond within 48 hours.
security@kaivoxai.com