Worked examples

A day of calls at a business like yours

Three Indian businesses, three kinds of caller. The conversation as it happens, what appears in your dashboard afterwards, and what the month costs — worked out in full.

A clinic A salon A gym

  These are examples, not customers

Every page like this tends to carry a photograph, a business name and a number like “bookings up 45%”. Ours does not, because we are not going to invent one. The three businesses below are illustrations.

What is real: the way the call goes, the languages, the 60-second billing steps and every rupee of the arithmetic — all of it is how KaiVox behaves today, at today's prices.

When the first businesses using KaiVox are willing to be named, their real numbers will replace these examples — with their permission and in their own words.

Example 1 — Healthcare

A two-doctor clinic in Ahmedabad

Open 9 to 7, closed on Sunday. The front desk is one person who is also handling the queue, the files and the payments. The phone rings while they are with a patient, so it rings out — and most callers do not ring back. They ring the next clinic.

The call — in Hindi

Caller

नमस्ते, क्या कल डॉक्टर साहब से अपॉइंटमेंट मिल सकता है?

Hello, can I get an appointment with the doctor tomorrow?

KaiVox

जी नमस्ते। कल डॉक्टर मेहता के पास सुबह 11 बजे और शाम 5 बजे का समय खाली है। आपको कौन सा ठीक रहेगा?

Hello. Tomorrow Dr Mehta is free at 11am and at 5pm. Which suits you?

Caller

सुबह 11 बजे।

11 in the morning.

KaiVox

ठीक है। आपका नाम बता दीजिए?

Certainly. May I have your name?

Caller

रमेश पटेल।

Ramesh Patel.

KaiVox

रमेश जी, कल सुबह 11 बजे डॉक्टर मेहता के साथ अपॉइंटमेंट बुक हो गया है।

Ramesh ji, your appointment with Dr Mehta is booked for 11am tomorrow.

  What you have afterwards

  • The appointment is in tomorrow's calendar against Dr Mehta, before the caller hangs up
  • Ramesh Patel is now a customer record with his number — the next time he rings, it greets him by name
  • The full recording and transcript sit on the call, in Hindi, searchable

  What the month costs

Calls
About 20 calls a day, 26 days a month — 520 calls
Length
An average call runs about 2 minutes 10 seconds. Calls are billed in 60-second steps, so each counts as 3 minutes
Minutes used
520 × 3 = 1,560 minutes
Plan
Professional — ₹6,999 a month + 18% GST, 1,500 minutes included
Over the plan
The 60 minutes over come from the wallet at ₹7.00 a minute = ₹420
The bill
₹6,999 + ₹420, plus 18% GST

Your own numbers will differ. The rules behind the arithmetic — 60-second steps, ₹7.00 a minute after the plan — are the real ones.

Example 2 — Beauty salon

A salon with four chairs in Surat

Busiest between 5pm and 9pm — which is exactly when every stylist has their hands in somebody's hair. Calls at that hour are the ones most likely to be a booking, and the ones least likely to be answered.

The call — in Gujarati

Caller

કાલે સાંજે હેરકટ માટે ટાઈમ મળશે?

Can I get a time for a haircut tomorrow evening?

KaiVox

ચોક્કસ. કાલે સાંજે 6 વાગ્યે અને 7:30 વાગ્યે ટાઈમ ખાલી છે. કયો ફાવશે?

Certainly. Tomorrow 6pm and 7:30pm are free. Which works?

Caller

સાડા સાત.

Half past seven.

KaiVox

થઈ ગયું. હેરકટ 45 મિનિટનું છે, ₹400. તમારું નામ?

Done. A haircut is 45 minutes, ₹400. Your name?

  What you have afterwards

  • A 45-minute slot held at 7:30, against the service and the price from your own list
  • The booking shows in the calendar the same second — whoever is at the desk sees it
  • If that slot had just gone, it offers the next free one instead of taking a message

  What the month costs

Calls
About 10 calls a day, every day — 300 calls a month
Length
Salon calls are short, about 1 minute 20 seconds. Rounded up in 60-second steps, each counts as 2 minutes
Minutes used
300 × 2 = 600 minutes
Plan
Starter — ₹2,999 a month + 18% GST, 500 minutes included
Over the plan
The 100 minutes over come from the wallet at ₹7.00 a minute = ₹700
The bill
₹2,999 + ₹700, plus 18% GST — still well under the next plan up

Your own numbers will differ. The rules behind the arithmetic — 60-second steps, ₹7.00 a minute after the plan — are the real ones.

Example 3 — Gym

A neighbourhood gym in Rajkot

Most calls are the same four questions — what does it cost, what are the timings, is there a trial, is there a trainer for women. They come at 6am and at 10pm, when there is nobody at the desk at all.

The call — in English and Hindi, in the same call

Caller

Hi, what are your membership charges?

KaiVox

Monthly is ₹1,500 and quarterly is ₹4,000. We also have a one-day free trial — would you like me to book that?

Caller

हाँ, कल सुबह का।

Yes, tomorrow morning.

KaiVox

ठीक है, कल सुबह 7 बजे का ट्रायल बुक कर दिया है। आपका नाम?

Done, a trial is booked for 7am tomorrow. Your name?

  What you have afterwards

  • The trial is a booking like any other, so nobody forgets to follow it up
  • The price answer came from your own knowledge base — change it once and every future call says the new number
  • It followed the caller from English into Hindi without being asked

  What the month costs

Calls
About 12 calls a day, every day — 360 calls a month
Length
Mostly short questions, about 1 minute 40 seconds. Each counts as 2 minutes
Minutes used
360 × 2 = 720 minutes
Plan
Starter — ₹2,999 a month + 18% GST, 500 minutes included
Over the plan
The 220 minutes over come from the wallet at ₹7.00 a minute = ₹1,540
The bill
₹2,999 + ₹1,540, plus 18% GST

Your own numbers will differ. The rules behind the arithmetic — 60-second steps, ₹7.00 a minute after the plan — are the real ones.

In all three

The same four things happen every time

It answers on the first ring

At 6am, at 10pm, on Sunday, on Diwali. No voicemail and no busy tone.

It speaks their language

It starts in the language you set and follows the caller if they change, mid-sentence.

It books, it does not take a message

It reads your real calendar, offers times that are genuinely free, and writes the booking in.

It writes down what was said

Recording, transcript and the caller's history — so the next call starts where the last one ended.

Try it with your own questions

Ring the demo line and ask it what your callers ask — in Hindi, Gujarati or English. It is the same AI as in the examples above.